Office Policies
If you have any questions about our office policies, please call (270) 389-0812 during business hours.
Appointments
At our office, we know that your time is important. If you are a new patient, please arrive at our office 20 minutes prior to your scheduled time. For your convenience you may download all the new patient forms and complete them ahead of time and bring them with you to your first appointment.
If you are a returning patient we ask that you arrive at least 10 minutes before your scheduled appointment. This extra time allows us to get you through the check in process and update any information that is needed.
Cancellations
We realize unexpected circumstances arise and you cannot keep your appointment. If this occurs, we ask that you give us 48 hours notice to cancel or reschedule your appointment.
Payment Options
We do not want finances to prevent you from obtaining the dental care you want and/or need. We accept cash, checks, debit and credit cards. We accept the following major credit cards: Visa, MasterCard, American Express, and Discover.
Financing
We offer CareCredit and Lending Club financing to make dental treatments affordable to our patients. If you have any questions, please call our office during business hours.
Insurance
Our practice files with most dental insurances. We will help patient's maximize their insurance benefits by working closely with the patient and their insurance. We are happy to file pretreatment estimates in office so you will know the estimated cost for your procedure. Please call if you have any questions regarding your benefits. We strive to help pateients understand their dental benefit plan and coverage.
Emergencies
If you are a patient of record, please call our office for emergency information.